Welcome to Shentel

Big Sandy Broadband is now Shentel.

We are very excited about the newest customers to join us – YOU – and the rest of the Big Sandy Broadband subscribers. Shentel purchased Big Sandy Broadband on February 28, 2019 and now is your provider for Internet, cable TV and home phone services.


Shentel takes pride in being a customer-oriented company that puts you first. This a job we have been doing well since 1902. When we invest in an area, we stick around to make sure the job is done right.


New customers should visit Shentel.com to shop and sign up for service. Existing customers will need to register their account at shentel.com/myaccount once they receive their first Shentel bill.


If you have any questions or concerns, please call 1-800-SHENTEL. We are proud to welcome you to Shentel and we pledge to provide you with the best service possible moving forward. We greatly appreciate your business.


Continue to Shentel.com.